Minimuim System Requirements By Speed

DSL 5, 15, and 40 meg packages
 WindowsMac
Operating SystemMicrosoft mainstream-supported Windows operating systemApple-supported OS X operating system
BrowserUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or SafariUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or Safari
Network Card10/100 Fast Ethernet interface or adapter for wired connection10/100 Fast Ethernet interface or adapter for wired connection
Ethernet CableCat 5Cat 5
CPU/ProcessorIntel Core 2 Duo P8800Intel Core 2 Duo P8800
Memory2 GB DDR22 GB DDR2
Hard DriveSATA II 64 GB reading spped over 200 MBpsSATA II 64 GB reading spped over 200 MBps
Fiber to the Home 100 meg packages
 WindowsMac
Operating SystemMicrosoft mainstream-supported Windows operating systemApple-supported OS X operating system
BrowserUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or SafariUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or Safari
Network Card10/100 Fast Ethernet interface or adapter for wired connection10/100 Fast Ethernet interface or adapter for wired connection
Ethernet CableCat 5Cat 5
CPU/ProcessorIntel Core 2 Duo P8800Intel Core 2 Duo P8800
Memory2 GB DDR22 GB DDR2
Hard DriveSATA II 64 GB reading spped over 200 MBpsSATA II 64 GB reading spped over 200 MBps
Fiber to the Home 250 meg packages
 WindowsMac
Operating SystemMicrosoft mainstream-supported Windows operating systemApple-supported OS X operating system
BrowserUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or SafariUp to date version of Chrome, Firefox, Microsoft Edge, Internet Explorer or Safari
Network Card10/100/1000 Gigsbyte interface or adapter for wired connection10/100/1000 Gigsbyte interface or adapter for wired connection
Ethernet CableCat 5eCat 5e
CPU/ProcessorIntel Core i5 (or faster) processorIntel Core i5 (or faster) processor
Memory4 GB DDR34 GB DDR3
Hard DriveSATA II 64 GB reading spped over 200 MBpsSATA II 64 GB reading speed over 200 MBps
Fiber to the Home 1 Gig packages **Note: Due to Ethernet overhead, actual download speeds are limited to 940 Mbps over a hardwired connection.**
 WindowsMac
Operating SystemMicrosoft mainstream-supported Windows operating system Windows 8.1 (64 bit)or newerApple-supported OS X 10.8 or newer operating system
BrowserIE 11 or newer; MS Edge browser (Windows 10); Firefox 40.0.3 or newer; Chrome 44.0.2403 or newerOSX Browsers: Safari 6.2.8 or newer or Firefox 40.0.3 or newer or Chrome 44.0.2403 or newer
Network Card10/100/1000 Gigsbyte interface or adapter for wired connection10/100/1000 Gigsbyte interface or adapter for wired connection
Ethernet CableCat 5e or betterCat 5e or better
CPU/ProcessorIntel Dual Core i5 2.5GHz or better or AMD Dual Core K10 2.5GHz or betterIntel Dual Core i5 2.5GHz or better or AMD Dual Core K10 2.5GHz or better
Memory  
Hard DriveSSD recommended to achieve maximum download speeds 64 GB or largerSSD recommended to achieve maximum download speeds 64 GB or larger |

For More information on Microsoft Mainstream Operating systems Microsoft Windows lifecycle fact sheet
For More information on MAC OS.

Speed Tips

If you have hardware, software and related equipment configurations that can connect to the Internet but that are different from the above recommendations, they will still work with your Internet service; however, our testing has shown that these recommendations will work best to achieve your provisioned broadband speed.

If you are not experiencing the speeds you expect, remember to test using a hardwired connection to the Internet. Also, make sure you are not in the process of downloading or uploading anything, close all programs using the Internet and power off any other devices that are sharing your home network.

Remember, there are a number of external factors that may limit your speed; as a result, actual speeds may vary. For the best performance, contact your device manufacturer or software provider to learn about required upgrades, configuration updates or to find troubleshooting guides.

WiFi Speed Tips

For wireless connections, you can improve your WiFi speed by positioning your Wireless Gateway centrally in order for it to broadcast its strongest signal. For better WiFi performance see these tips.