Dropped Outbound Calls vs. Inbound Calls: When to Call Customer Service

Every once in a while, we at DFN get a complaint about call disruption—a formal term for a frustrating concept usually referred to as a “dropped call.” And we totally share in your frustration. There can be a few reasons why a call may terminate unexpectedly, from standard technical or weather-related hiccups to more complex […]

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Understanding the Broadband Facts Nutrition Label

Beginning in April 2024, you’ll probably start to see a new and rather official looking label on some marketing materials, advertising, and websites for broadband internet services. Given the importance—and even necessity—of high-speed broadband internet to our economy and everyday lives, the government is now requiring a new consumer-friendly broadband service facts and information label […]

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Why Is My Electric Company Selling Me Internet?

Did you hear the news? DFN is building a fiber network to bring you fast, reliable internet! While we’re very excited about this news, we also understand that you may have questions about why your electric cooperative is getting into broadband. Today, we’re taking some time to answer those questions. Read on to learn more […]

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Where to Stream Football This Season (2023-24)

With the heat of summer waning and autumn’s crisper air approaching, it’s time for another much-awaited season of the year: football season! And with significant changes and moves among college football team conferences, and major newly-signed players joining the ranks of the NFL, the 2023 football season looks to be one of the most impressive […]

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What the Recent Spectrum/Disney Debacle Means for You

In early September 2023, millions of Spectrum customers turned on their TVs and discovered that some channels, including ABC and ESPN, were suddenly missing from their television lineup. The reason for the blackout? A contract dispute between two giants in the entertainment and communications industries: Disney and Spectrum. Though the quarreling has abated, and the […]

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Eight Real-Life Ways Fiber Internet Makes a Difference

Just about any of our customers who have already made the switch from older forms of internet (like cable) to fiber broadband will tell you that fiber’s advanced technology is vastly superior to anything else they’ve used. From downloading files at near-lightspeed, to voluminous amounts of available bandwidth for handling multiple applications simultaneously, to more […]

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Six Online Payment Options for Your Small Business

Small businesses and their leaders have way too much going on to spend time tracking down invoices or waiting for the bank to process payments. Fortunately, advanced internet-based payment systems have substantially cut down paperwork processing, as well as the time it takes to receive funds. Below we highlight six of the best online e-commerce […]

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Connecting Community Anchor Institutions: Why Local Matters

At DFN, we’re proud to be known around our community as the best internet provider for residents and businesses. But did you know that we also support a third group with our high-speed fiber internet network? Today, we’re taking a moment to celebrate local community anchor institutions. Read on to learn more about this important […]

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Six Websites to Help You Find a Remote Job

More Americans are working remotely from home than ever before. From the convenience of the at-home office, to the lack of a commute (and mind-numbing traffic), to the savings on gasoline, to the ability to more easily look after children (and pets), the benefits of remote work keep adding up! Vastly improved and faster internet […]

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How to Create Healthy Tech Habits This School Year

With the kids back in school for another year of learning and extracurricular activities, it’s time for parents to set new schedules and routines for managing their family’s work and school obligations. As you’re setting intentions for a new school year, we’re here to help you create healthy tech habits for you and your kids. […]

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